Manage time and the work process in a business environment

        What is the purpose of this workshop?

        This workshop introduces time management that will enable learners to be efficient team leaders or junior managers in a business workplace. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this workshop implies a small business, cost centre, section, or department.

        Who can benefit from attending?

        Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

        What are the outcomes?

        At the end of the workshop learners will be able to:

        • Create, use, and maintain a task list 

        • Understand the value of using and maintaining a personal task list in terms of own organisation. 

        • Identify steps or stages in a process in tasks assigned to the group. 

        • Know the procedures required for the completion of assigned tasks and explain with reference to the time necessary for the completion of tasks and the consequences of missed deadlines. 

        • Record information and documentation required on the task list and flagged for further action 

        • Capture additional information received electronically or processed manually 

        • Draft an action plan to ensure that assigned tasks are completed timeously. 

        • Add new tasks to the task list when necessary and reprioritise outstanding work to ensure deadlines are met timeously. 

        • Report completed tasks to the appropriate authority and check off the task list. 

        • Use and maintain a diary 

        • Understand the purpose of keeping a personal diary, a team diary and an organisation diary system in context of self and team management tools. 

        • Record relevant information in the diary electronically or manually. 

        • Use diary entries to create and adapt action plans. 

        • Prioritise tasks. 

        • Identify tasks in order to create a task list. 

        • Explain the criteria for prioritising tasks for a specific business unit. 

        • Sort and prioritise tasks according to type and required deadlines. 

        • Schedule time needed to complete tasks to allow for specified deadlines 

        • Identify resources required by the team or work unit. 

        • Plan and follow a work schedule. 

        • Name regular daily, weekly, and monthly activities and record a teamwork schedule. 

        • Draw up a roster indicating the role of each team member to ensure that all the activities can be completed timeously. 

        • Inform internal clients of the aspects of the work schedule that affect them. 

        • Adjust the schedule when necessary to allow for unexpected interruptions 

        • Monitor the work of team members to ensure timeframes can be met and to aid team members when necessary. 

        What is the duration of the workshop?

        2 Days (7 hours per day)  

        What will I receive on completion?

        A certificate of attendance 

        Certificate of attendance.

        Contact one of our Course Advisors

        W15 - Manage time and the work process in a business environment